Project Overview
The proposed solution aims to streamline sending money process through a QR code feature, eliminating the need for manual entry of details like phone numbers or emails.
what is the problem?
Each time we have to transfer money to a new contact, we find ourselves manually inputting details like names, phone numbers, or emails, which is both inefficient and raises concerns about personal information security.
Is there a more streamlined approach to bypassing this process?
Could we eliminate the need to share our phone numbers or emails altogether for e-transfers?
Research
Through UX audit on 6 aspects: usability & navigation, visual design, accessibility, mobile experience, responsiveness, and content organization, below are pain points of original e-transfer function.
Do not have option to show/hide total amount in bank account
Low efficiency to manually enter data for add new contact
Need several clicks to payment page
Required personal information i.e. phone no. or email for transfer money
The target users of include are mainly tech-savvy individuals, who are concern for security, desire for efficiency, and potential for overwhelm.
design
To match with current colour - yellow and black, blue is added as complementary colour for visual contrast.
The user flow diagram focuses on the QR code scanning function for payment, shortening the process of entering datas such as phone numbers or emails.
User Testing
Throughout the process, documentation captured reflections on design decisions, usability testing results, and iterative refinements.
Positive Feedback
Smooth user flow
Clear navigation
Clean and neat layout
Constrauctive Feedback
The word Interac not clearly shown on onboarding page
Pay and Request icons not intuitive enough
The A-Z on contact too close with each other
Deliverables
task: Pay Amir $95 CAD for lunch
Amir is a new contact, you can scan her QR code or enter only phone number to transfer money.
Interactive Prototype
